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I use version 2.0 and I am not able to delete training plans I created myself?
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With version 2.1 the problem hase been solved. It was a bug in 2.0
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I am not able to import data from Polar S410
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It is not possible to import from PC Coach with version 2.1. So you will have to to save the data to the *.hrm format in PC Coach. You can import hrm- files with version 2.1
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I have downloaded the software from your server. How can I register to use it after the evaluation time?
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Please use the registration form on our web page. The license will be sent to you through Email within a few days.
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Why do you need so many data for registration?
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We need them for internal usage. The data will be used to make it easier to find hardware an software related problems with our software. We will not give the data to anyone else.
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I tried to copy the license as you told me, but the software still tells me that it is in evaluation period?
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You must copy the file license.db to the „db“ folder, which you can find within the installation folder of the training diary. It may be this path: C:\Program files\SchahoSoft\TrPlaner\db [a sample only] After you have copied the icense.db you will have to follow the following steps: Start the program Open <Datei> in the main menu. Click on <Registrieren>! Now you have a full version.
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Which operating system is needed to run your software?
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It is compliant with Windows 95 and higher, but not with Linux or Apple. The feedback from our users show that the software is runnable with any MS Windows operating system up to XP. But there may be individual problems concerning PC configuration, virus scanner, printer driver etc. It is like with any other software as well.
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I would like to use your software but I need some support and i would even pay for your help.
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Some time ago we decided to distribute our software as freeware. So it is completely free of charge, without any exception. Of course it is possible to support the development of the software. You can find information about it on our web page. We will support any user in case of problems depending on our possibilities (time, finance, etc.), but there is no claim to get support. Please always use the support from on our web page if you need support.
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How can I get support in case of questions or problems? On your web page I read that there is no support for your software?
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Of course we always we will try to help you. In the past we had some bad experiences with offering our support. So we decided to change to freeware distribution and support as possible. Please always use the support from on our web page if you need support.
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I filled in all pulse data for my training but it is not shown in the pulse overview?
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You did not enter the Max pulse for the actual year. You will have to enter it once a year in the basic personal data.
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The support team asked me for a screen copy? What is it and how can I create one?
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You can create a screen copy easily. Just press >>Alt+Print<< or >>Shift+Print<< to copy the screen content to the Windows clipboard. Now you can paste it to Word or your Email program. To paste it just press >>Strg+V<<. Now you can send us the screen copy. Eine andere Möglichkeit sind sogenannte Screenshotprogramme, welche als Shareware im Internet zur Verfügung stehen. Another way to get a screen copy is to use a screenshot tool. There are several tools available in the WWW.
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How can I import data from the Polar Accurex watch?
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There is no direct interface to the watches right now. So we use the file which has been created from the Polar software. We used the Accures Plus as our working example. So you are able to import data from any watch which creates the same file structure like the Accurex does. Wichtig für Sie ist hierbei folgendes: Merken Sie sich genau wohin Sie die jeweilige Datei Ihrer Trainingsdatei abspeichern. Denn Dies ist auch genau der Ort auf Ihrer Festplatte/Diskette/Netzwerk, von welchem Sie später im Schaho Trainingsplaner Ihre Datei einlesen können! Just create the file using the Polar software and be sure to notice where you save the file to. In the Schaho software press the button <Polar>. Now you have to tell the software where you saved the Polar file. If it is a correct file the data will be read and imported.
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Why is it so complicated?
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We do not know the technical solution which Polar and other companies use as direct communication. And we do not know what will be in the future. As the Polar software will be enclosed when you buy a watch it is the easiest and safe way for us. We may develop another solution in the future but only if we get information and support from the companies.
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If I want to enter a date like my birthday in your software I always get an error which tells me „not a valid date“.
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Please check the date format in your Windows confuguaration. It should always be the German format dd.mm.yyyy, otherwise you will get the error message.
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Since beginning of the new year the intense of the training will not be displayed any longer.
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It is a problem which may occur every new year. Please be sure you have added your HfMax for the new year. You have to add it in the basic data and you can find it in Stammdaten -> Person. Then the problem will be solved. Please use the link Jahreswechsel for additional information
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I forgot to register my software and now the evaluation time has been finished, so the software does not start any longer. What can I do?
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Just register your softwae and you will get a License. If the registration in the software does not work, just change your system date to a date within the test period, register and start the software. Then you can correct the date again.
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Why is it so important to enter my personal and other basic data as the first step in the basic data pages? I would like to start immediately.
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The basic data are most important for analyses later on. For example you should decide how to name your training courses. Otherwise you will have problem later on it you want to find all trainings on this special course. Also investiert vor der Erfassung des ersten laufs ein paar Minuten in die vernünftige Erfassung Eurer persönlichen Trainingsspezifischen Parameter! With these basic data it is possible to define the distance of a course, to watch pulses, to see how often you already used your shoes and so on. So we think it is a good idea to work at the basic data right in the beginning. The are some hints for you how to be effective in entering basic data.
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How can I download the training plans which you publish on your homepage?
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The plans on our homepage which you can see are not for our software. But it is possible to download some plans using an interface which has been integrated into our training software. You will get the access information as soon as you register the software. Then it is possible to download plans via internet connection.Click on <Connect> to build up the connection to our webpage. Therefore you will need an internet connection like Dialup networking or ADSL. <Disconnect> will disconnect your connection to our homepage. Caution: it will not disconnect your dialup network and you will have to do it yourself, otherwise it may be very expensive. Click <Download> to download the selected file in the list. After successful download it will be imported to the training software. If it already exists the import will fail and you will get a message.
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How can I find more information about the training methods you use in your program?
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Here: http://www.ausdauersport.com/Laufplaene/Trainingsarten.htm
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